New Era NBA Panel Bomber Jacket

Shipping policy

AUSTRALIA

FREE SHIPPING ON ORDERS $150+
Orders under $150;
Standard: $9.99
Express Priority: $18.95

Orders received before 12pm (AWST) will be shipped the same day.

NEW ZEALAND

FREE SHIPPING ON ORDERS $150+ AUD
Orders under $150 AUD;
Standard: $14.95 AUD

Orders received before 12pm (AWST) will be shipped the same day.

INTERNATIONAL

Standard: $29.95 AUD

Orders received before 12pm (AWST) will generally be shipped the same day.

*Delivery times may vary depending on country*

Customs, Duties & Taxes

International orders may be subject to customs inspections and import taxes & duties unique to your country, based on items being over a certain value set by your local authority.

This is unfortunately not within our control and is payable by the receiver.

We advise contacting your local customs office to find out if any taxes are applicable and how much they may be before ordering.

All orders are processed in Australian Dollars $ (AUD)

Processing

Orders are processed Monday to Friday, excluding public holidays.

Shipping delays may occur during peak periods such as the Christmas season, this is a result of the high volume of shipping requests handled by courier companies during such peak periods. To avoid disappointment please ensure your orders are placed early.

In the event that an ordered item is not available, or we are unable to fulfill your order we will notify you within 1 business days to arrange an agreeable alternative item or refund.

Returns

Please refer to the Returns Policy for full terms and conditions or email us at online@westbrothers.com.au

West Brothers stocks a large assortment of clothing and footwear which can vary in size depending on the particular brand and style.

The below sizing charts provide general fitting guidelines based on body measurements, however, there are many body sizes and shapes so please use this as a guide only.

If you're uncertain by all means please feel free to contact us on (08) 9344 1413 or online@westbrothers.com.au , or check on the particular brands website for their size guides.

West Brothers Size Guides

*Note for footwear only: If the product description mentions men's sizing and you wish to purchase in women's sizing here's a standard conversion table.

MENS TO WOMENS CONVERSION TABLE

Scroll below for brand specific sizing.

CLOTHING**

FOOTWEAR

MENS

Mens Converse Footwear Size Guide
Mens Puma Footwear Size Guide
Mens Reebok Footwear Size Guide
Mens Timberland Shoes Size Guide
Mens Vans Footwear Size Guide

WOMENS

KIDS

HOW TO FIND THE RIGHT FIT FOR SHOES

Firstly, never measure your feet in the morning; feet will often swell during the day due to heat and general activity. For the optimal fit, you should measure your feet at the end of the day.

To measure for your shoe size try these instructions:

1. CHECK HEEL-TOE LENGTH

Place a piece of blank paper on the floor with one end of the paper against a wall. Now stand on the piece of paper with your heel against the wall (which will be at the end of the paper). Now using a pencil mark the piece of paper where your toes end.

Use a ruler or measuring tape, and measure from the end of the piece of paper where you heel was, to the mark you created with your pencil and then compare the measurement to our sizing chart.

CHOOSING THE RIGHT SIZE

With any luck you already have an idea of what size you would normally where, however this can hopefully give you a firmer understanding if you weren't sure. If you happen to be between US sizes, you are probably better off going the half size up and wearing thicker socks or inserting a second sole, this will be more comfortable than wearing a shoe that is too small.

HOW TO FIND THE RIGHT FIT FOR CLOTHING

To measure your clothing size please follow these instructions:

1. CHEST

To get the closest sizing, use a flexible tape measure and run it around the fullest/widest area of your chest, making sure to keep the tape measure horizontal.

2. WAIST

Now measure again around your waist, making sure to keep the tape horizontal.

CHOOSING THE RIGHT SIZE
Hopefully this will guide you to the best fit - but what do you do if you are in between sizes?
Well, that's up to you. Do you like a tight fit? Go for the smaller size. Loving a loose fit? Go for the larger size.

Top fit: If your body measurements for chest and waist result in two different suggested sizes, order the size from your chest measurement.

The instructions above provide general fitting guidelines based on body measurements, however, there are many body sizes and shapes so please use this as a guide only.

WEST BROTHERS RETURN & EXCHANGE POLICY

Full priced items can be returned for an exchange or store credit within 30 days of receipt of your order. Discounted and Sale items cannot be returned unless deemed faulty.

All goods must be returned safely in their original, unworn and resalable condition including tags, stickers, boxes and casing.

Should you select the incorrect product sizing an exchange can be offered, however additional shipping fees will apply.

Please email us first via online@westbrothers.com.au to organize the exchange.

Once confirmed via email the goods can be sent to the below address.

Australian customers can either purchase a return label here through Australia Post https://return.auspost.com.au/WEST_BROTHERS ,or send via their own preferred carrier.

Please ensure you have securely packed the item and include either a copy of your invoice or a note with your name on it and ship the package to;

West Brothers
Shop 41, 43 Yirrigan Drive
The Square Mirrabooka
Perth, WA 6061
Australia

FAULTY OR INCORRECT ITEMS

In the case of faulty or incorrect items you will need to coordinate this through our Online returns team.

To allow us to investigate the error please email online@westbrothers.com.au a photo of the tax invoice (provided with your order) as well as an image of the faulty or incorrect items.

Once this has been investigated we will provide instructions on how to return the product.

WEST BROTHERS REFUND POLICY

We will gladly exchange or provide a store credit for any full priced items. You can return your online purchase for an exchange within 30 days to West Brothers online or in-store.

We will refund items with manufacturing faults that are returned in their original packaging.

We cannot exchange items that have been worn or damaged through wear and tear.

You’ll need to send us your original invoice along with the item in its original packaging and condition.

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New Era NBA Panel Bomber Jacket Chicago Bulls - Black

Shipping policy

Scroll below for brand specific sizing.

CLOTHING**

HOW TO FIND THE RIGHT FIT FOR CLOTHING