Delivery within Australia is via StarTrack. Average delivery time is 2-4 business days, please allow an additional 2-4 business days for regional areas.

Deliveries will be sent via the StarTrack Premium Overnight service where possible (not servicing all areas of Australia) at no extra charge.

Shipping is $12 Australia wide for orders up to $120 and Free for orders over $120

Orders are processed Monday to Friday, excluding public holidays.

Shipping delays may occur during peak periods such as the Christmas season, this is a result of the high volume of shipping requests handled by courier companies during such peak periods. To avoid disappointment please ensure your orders are submitted early.

In the event that an ordered item is not available, or we are unable to fulfil your order we will notify you within 1-2 business days to arrange an agreeable alternative item or refund.

Postage applicable to returns and reissued items (other than any item deemed faulty or incorrect) are at the customers expense.

West Brothers do not currently ship to destinations outside of Australia.

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