Shipping
AUSTRALIA
FREE SHIPPING ON ORDERS $99+
Orders under $99;
Standard: $9.95
Express Priority: $14.95
Orders received before 12pm (AWST) will be shipped the same day.
NEW ZEALAND
FREE SHIPPING ON ORDERS $150+
Orders under $150;
Standard: $14.95 AUD
Orders received before 12pm (AWST) will be shipped the same day.
INTERNATIONAL
Standard: $29.95 AUD
Orders received before 12pm (AWST) will generally be shipped the same day.
Customs, Duties & Taxes
International orders may be subject to customs inspections and import taxes & duties unique to your country, based on items being over a certain value set by your local authority.
This is unfortunately not within our control and is payable by the receiver.
We advise contacting your local customs office to find out if any taxes are applicable and how much they may be before ordering.
All orders are processed in Australian Dollars $ (AUD)
Orders are processed Monday to Friday, excluding public holidays.
Shipping delays may occur during peak periods such as the Christmas season, this is a result of the high volume of shipping requests handled by courier companies during such peak periods. To avoid disappointment please ensure your orders are placed early.
In the event that an ordered item is not available, or we are unable to fulfill your order we will notify you within 1 business days to arrange an agreeable alternative item or refund.
Returns
Please refer to the Returns Policy for full terms and conditions or email us at online@westbrothers.com.au